FTC issues final CARS Rule setting new requirements on vehicle sales

On December 12, 2023, the Federal Trade Commission (“FTC”) announced its Combating Auto Retail Scams Rule, otherwise known as the “CARS Rule,” setting new requirements on the sale, financing, and leasing of vehicles by motor vehicle dealers. The final rule, which is effective on July 30, 2024, prohibits certain misrepresentations in the financing process, sets disclosure requirements on dealers’ advertising and sales communications, mandates that dealers obtain consumers’ express, informed consent for charges, and prohibits the sale of add-on products or services if there is no benefit to the consumer.

The CARS Rule was promulgated by the FTC pursuant to Section 1029 of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which authorizes the FTC to prescribe rules with respect to unfair or deceptive acts or practices by motor vehicle dealers. When the FTC issued the Notice of Proposed Rulemaking in June 2022, it said the impetus for the rule was surging auto prices and high levels of consumer complaints related to motor vehicles in spite of vigorous enforcement efforts in recent years. In announcing the proposed rule, the FTC stated that it was intended to address deceptive and unfair practices in the motor vehicle marketplace, including bait-and-switch tactics and unlawful practices related to add-on products or services and hidden charges. We have been tracking the rule since it was proposed and have previously blogged about it here, here, and here. We also hosted two Consumer Finance Monitor podcast episodes on the proposed rule. The first podcast featured Sanya Shahrasbi and Daniel Dwyer, Staff Attorneys at the FTC’s Bureau of Consumer Protection, Division of Financial Practice, who discussed the proposed rule (available here), and the second one featured Paul Metrey, Senior Vice President for Regulatory Affairs, National Automobile Dealers Association (“NADA”), and Richard Hackett, Regulatory Compliance Consultant and former Assistant Director, Consumer Financial Protection Bureau , who provided an industry perspective on the proposed rule (available here).

Requirements under the new CARS Rule include: